Quality 4.0: Performance Excellence for Digital Transformation
QUALITY & INNOVATION BLOG
See the Product Page on Amazon or get the PDF immediately -->
CONNECTED, INTELLIGENT, AUTOMATED:
The Definitive Guide to Digital Transformation and Quality 4.0
Approx. 500 pages -- Preorders available 11/18/2019
Dr. Radziwill is a Fellow of the American Society for Quality (ASQ) and Editor of Software Quality Professional journal. She leads quality and organizational excellence efforts for Intelex Technologies in Toronto, Ontario, including the company's lean transformation using the Fortive Business System (FBS), and is a tenured Associate Professor (on leave) in the Department of Integrated Science and Technology (ISAT) at James Madison University (JMU) in Harrisonburg, Virginia. She was formerly an Assistant Director (VP) of End to End Digital Operations at the National Radio Astronomy Observatory, Head of Software Development at the Green Bank Telescope, and worked for Nortel Networks, Clarify (CRM), the National Ecological Obervatory Network (NEON), Associated Universities, Inc. (AUI), the Institute for Atmospheric Sciences (IAS), and the National Oceanic and Atmospheric Administration (NOAA) Forecast Lab.
Nicole specializes in Quality 4.0: connected, intelligent, automated (CIA) approaches for quality and process improvement in the era of Industry 4.0. Harnessing the power of Big Data (and small data!) to augment human intelligence and make better, faster decisions -- both in operations, and linking strategy to operations -- can help organizations achieve readiness for their next phase of growth. Quality 4.0 provides a playbook for leading and sustaining successful digital transformations (something you'll be able to read more about when ASQ Quality Press releases my new book in December 2019!) The precondition for digital transformation success is solid management systems with a culture of discipline that supports alignment, collaboration, and positivity.
She helps organizations implement data science, machine learning, and data-centric emerging technologies (like IoT and blockchain) for product and process improvement. This requires a blend of disciplinary perspectives that include quality management, smart manufacturing, neuroergonomics, software engineering, and data science. She is ASQ Certified Six Sigma Black Belt (CSSBB) #11952 and ASQ Certified Manager of Quality and Organizational Excellence (CMQ/OE) #9583. Since 2009, she has introduced nearly 2500 students to quality and process improvement using basic quality tools and Six Sigma problem solving using the R Statistical Software.
Courses (click through for Creative Commons course materials):
|JULY 2017, 240 pp
Print Version - Amazon ($25.99)(Free PDF eBook w/print copy)
CUrRENT PROJECTS (2020-2021)
Books coming out in January 2020: CONNECTED, INTELLIGENT, AUTOMATED: The Definitive Guide to Digital Transformation and Quality 4.0 (ASQ Quality Press)
Books coming out in mid-2020: R for Quality (Lapis Lucera)
RECENTLY COMPLETED PROJECTS (2018-2019)
Virginia Cyber Range - An ambitious undertaking seeks to provide common curriculum for high school, community college, undergraduate, and graduate learners in information security and cybersecurity management. I've been working with them to provide modules on Industrial Control Systems (ICS), Smart Cities, Security and Risk Management, Ergonomics for Cybersecurity, Statistics and Data Science for Cybersecurity, and Machine Learning for Cybersecurity.
Production Systems (PS) Sector - We developed a new exploratory and interdisciplinary curriculum in ISAT to help students navigate modern production and operations environments that are becoming increasingly driven by Big Data, networked supply chains, and intelligent systems in the Internet of (macro, bio, and nano) Things (IoT). The program has sustainability, social responsibility, and quality management at its core, and addresses topics from all four Society of Manufacturing Engineers (SME) pillars of manufacturing engineering: 1) materials and manufacturing processes, 2) product and assembly engineering, 3) manufacturing systems and operations, and 4) quality and manufacturing competitiveness. All students will be prepared to sit for three certification exams: the American Society for Quality (ASQ) Certified Quality Improvement Associate (CQIA), the ASQ Certified Quality Process Analyst (CQPA), and the Association of Technology Management and Applied Engineering (ATMAE) Lean Six Sigma (LSS) Belts. ATMAE awarded one Green Belt and six Yellow Belts to our first cohort (2016-2017).